C Fibre WIFI
Claimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
C Fibre WIFI
Claimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMG
Madelein G
1 reviews | Active since Sept 2026
1 Sept 2026, 18:46
Cell c is getting worse
Upgraded my line and paid via immediate EFT this morning. Cell C canceled my old package profile but has failed to activate the new one, leaving me entirely cut off while they delay payment verification. Physical Openserve line is fully active." Cell c is getting worse. The cell c portal have many errors and problems.
Helpful (0)
|Replies (0)MG
Madelein G
1 reviews | Active since Sept 2026
1 Sept 2026, 18:46
Cell c is getting worse
Upgraded my line and paid via immediate EFT this morning. Cell C canceled my old package profile but has failed to activate the new one, leaving me entirely cut off while they delay payment verification. Physical Openserve line is fully active." Cell c is getting worse. The cell c portal have many errors and problems.
0
Replies (0)AA
Alta A
1 reviews | Active since Feb 2026
9 Feb 2026, 17:10
CELL C FIBRE ACCOUNTS
The accounts department is in a shambles. Since January 2025 I repeatedly am accused of not paying my account and have my internet suspended. I pay every month and send pop to them but now they say I did not pay in April, June, July and October 2025. I have spent hours and hours trying to get them up to date and stop harassing me. I run a business and cannot waste time in this manner. Every time I am assured that this has now been sorted out but after 13 months it still has not been sorted
Helpful (0)
|Replies (0)AA
Alta A
1 reviews | Active since Feb 2026
9 Feb 2026, 17:10
CELL C FIBRE ACCOUNTS
The accounts department is in a shambles. Since January 2025 I repeatedly am accused of not paying my account and have my internet suspended. I pay every month and send pop to them but now they say I did not pay in April, June, July and October 2025. I have spent hours and hours trying to get them up to date and stop harassing me. I run a business and cannot waste time in this manner. Every time I am assured that this has now been sorted out but after 13 months it still has not been sorted
0
Replies (0)NK
Naasif K
1 reviews | Active since Mar 2013
8 Oct 2025, 11:23
BAD support from both Call Centre and Retentions
I am waiting for a termination letter, snd it seems like cellC is stalling, so that i stay with them longer... Support (cfibre)' <***> Subject: RE: Ticket # [CFT223306] // Discount // (New Comment) // Neo Lepitsi - Dear Neo, Please note that I would like you to cancel this contract with immediate effect. My last day with CellC Fibre is 31 October 2025 I am just having horrific support, and as a Customer I am very Disappointed as I am not being listened to. Last year when you gave me a discount and reset my account effective 01/12/2024, I had an issue where my connections was not working from the evening of 30 November 2024, eventually on 01 December 2024 a lady with the name Lorraine assisted me, and unlike the other agents who advised that I need a new modem, she took her time, helped to trouble shoot, then resolved all my issues, without me needing to get a new modem. With the new upgrade done effective 01 October, my network stopped working on 30 September, I called the same evening, and the lady eventually told me she cannot assist me, and she was knocking off this was at 21:55, , I told her I have another Mesh System, “Cudy” that can be used as a modem, and she advised that she cannot help as she does not know that product, when I tried calling the support department again, at 21:57 I was told that the support department is now closed, and I needed to call at 6am in the morning. Yesterday I had 2 calls, the agent assisted and got me through the connection, Happy, then after our power outage at 2pm, I called again after this, and had to deal with another lady who just wanted to get rid of me, and yes, it was knock off time for her too… and she logged a call with Vuma see attached, I eventually unplugged the router, then everything worked again. Today I called 2x and the lady at 12pm was helpful, then again after 3pm, And the consensus from her is I need a new Modem. There is a common factor to the fact that I only got issues on upgrading my service with your team. I have been a loyal customer of CellC for over 6 years, and my view is that you cannot support my additional modem “Cudy”, nor are you willing to give me a new modem for FREE, so I will get me a new service Provider who will give me a modem for free. I also had to use my Cell Phone DATA to hotspot my work laptop, to do my work, I am very disappointed in your service. Note I will not allow additional deduction from my account for next month. Regards Naasif
Helpful (0)
|Replies (0)NK
Naasif K
1 reviews | Active since Mar 2013
8 Oct 2025, 11:23
BAD support from both Call Centre and Retentions
I am waiting for a termination letter, snd it seems like cellC is stalling, so that i stay with them longer... Support (cfibre)' <***> Subject: RE: Ticket # [CFT223306] // Discount // (New Comment) // Neo Lepitsi - Dear Neo, Please note that I would like you to cancel this contract with immediate effect. My last day with CellC Fibre is 31 October 2025 I am just having horrific support, and as a Customer I am very Disappointed as I am not being listened to. Last year when you gave me a discount and reset my account effective 01/12/2024, I had an issue where my connections was not working from the evening of 30 November 2024, eventually on 01 December 2024 a lady with the name Lorraine assisted me, and unlike the other agents who advised that I need a new modem, she took her time, helped to trouble shoot, then resolved all my issues, without me needing to get a new modem. With the new upgrade done effective 01 October, my network stopped working on 30 September, I called the same evening, and the lady eventually told me she cannot assist me, and she was knocking off this was at 21:55, , I told her I have another Mesh System, “Cudy” that can be used as a modem, and she advised that she cannot help as she does not know that product, when I tried calling the support department again, at 21:57 I was told that the support department is now closed, and I needed to call at 6am in the morning. Yesterday I had 2 calls, the agent assisted and got me through the connection, Happy, then after our power outage at 2pm, I called again after this, and had to deal with another lady who just wanted to get rid of me, and yes, it was knock off time for her too… and she logged a call with Vuma see attached, I eventually unplugged the router, then everything worked again. Today I called 2x and the lady at 12pm was helpful, then again after 3pm, And the consensus from her is I need a new Modem. There is a common factor to the fact that I only got issues on upgrading my service with your team. I have been a loyal customer of CellC for over 6 years, and my view is that you cannot support my additional modem “Cudy”, nor are you willing to give me a new modem for FREE, so I will get me a new service Provider who will give me a modem for free. I also had to use my Cell Phone DATA to hotspot my work laptop, to do my work, I am very disappointed in your service. Note I will not allow additional deduction from my account for next month. Regards Naasif
0
Replies (0)nN
nkhensani N
1 reviews | Active since May 2018
8 Oct 2025, 11:02
Do not use CELL C FIBRE EVEN IF ON SPECIAL
The worst decision I made to use it. Now I’m paying money as a consequence to my bad decision and their horrible after sale service. I’ve been without wifi for 2 weeks and their only solution is to keep me on the phone for 2 hours to configure and connect myself. They refuse to send a technician because the issue can be resolved remotely but clearly it cannot. I’m canceling this nonsense.
Helpful (0)
|Replies (0)nN
nkhensani N
1 reviews | Active since May 2018
8 Oct 2025, 11:02
Do not use CELL C FIBRE EVEN IF ON SPECIAL
The worst decision I made to use it. Now I’m paying money as a consequence to my bad decision and their horrible after sale service. I’ve been without wifi for 2 weeks and their only solution is to keep me on the phone for 2 hours to configure and connect myself. They refuse to send a technician because the issue can be resolved remotely but clearly it cannot. I’m canceling this nonsense.
0
Replies (0)