Horrible customer service, and they will not close your account on request.

If I could give them 0 stars, I would in a heartbeat. If you've read through a few of these reviews, you'll find that Cell C tends to not close accounts after customers have requested for them to be closed. This seems to be their standard operating practice.

Three years ago, I closed my fibre account with them. I was told over phone that it was put through to the cancellation department, and that it would be closed at the end of the month.

Three years later, I get a call from their collections department, demanding that I pay R9000,00 in outstanding fees. I was absolutely livid. I cancelled that account three years ago, only to be told that it was still open. I didn't receive a single bill in those three years, letting me know that it was still active.

After a lengthy month of calling their support department three times a day, email correspondences that went on and on, and me sending proof after proof that I did request the cancellation, they told me the account was closed and the "debt" taken off.

I just got a call now from a debt collection agency that they're now trying to pursue me for R10 000,00. So much for it being cancelled. They even kept charging me after they supposedly "closed" the account the second time.

Don't go for their service. I have never seen a more obvious **** in my life.