KP
Katherine P
1 reviews | Active since Feb 2020
05 Mar 2020, 14:53
********** services promised, no service received.
What a cop out.
No-one has attended to the complaints. One month of service and over R6000 owed to us as the line has not been functioning.
"Dear valued customer We apologize for the inconvenience caused. Please note that we do not credit for downtime. Kindly refer to your subscriber agreement pertaining to downtime of services. Feel free to contact our support desk should you require any further assistance.
Kind regards CellC Fibre Support Team"
What a copout! I have over 15 e-mails to them and they have not resolved the service complaints, hence the request for refund.
Do not use this company as they have **********ly promised a service which has not been provided.
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