1 reviews | Active since Jul 2021
DO NOT BUY CELL C FIBRE!
I am absoutely disgusted in the help/support i have received from CELL C with m fibre. I have been without internet for 4 days - tomorrow will be day 5. They have 'escalated' the problem to their so called SUPPORT team so many time, i've lost count. I dont think Cell C actually owns a support team.
I cant even cancel the fibre and switch to another ISP as that takes ONE MONTH calendar notice, and i cant be without internet for a whole month. What do i do? My username and password is not authenticated and I'm supposedly waiting for new settings from the support team to use, but they are not replying to Cell C. So now i sit here waking up every morning wondering if this will ever get sorted, and one story the next operator is going to spin me as they obviously cannot help me anymore.
