Cant even get termination right..

Much like the other comments here regarding terminating Cell C fibre, Cell C is next level ***********. I sent a cancellation request on the 2nd of November and was told to wait for a confirmation. Thank goodness I wasn't holding my breath, because, surprise, surprise, nothing happened. I then followed up two weeks later and got the same story but at least got an email confirming someone would be in contact and that I would not be debited at month end. But, oh, yes, you guessed it! Of course my account was debited and now, 9 days into the new month and I'm still waiting for them to release the line so my new ISP can take it over (cant say they have been terrific either but that's another story...).

I've been with Cell C Fibre since 2016 and it all started so well with attentive, professional staff which I publicly praised. It's a pity they have become so poor across the board (regularly 5MBs on a 100MB line). Honestly, good service is not hard, just care about the job youre doing - even if only for your own self-worth.

Sad to say, but, I would not recommend Cell C fibre to anyone anymore.