C-Fibre / Cell C …… Pathetic Service / BOYCOTT THEIR SERVICES

I’m extremely livid at Cell C / C-Fibre and my interactions with their employees GUGU Mthetwa and Denver Naidu. I installed C-Fibre in July 2022, paid my account diligently from day 1 only to be suspended in November 2022. It was alleged that my account wasn’t paid since inception. I gave the proof that was required to prove THEIR mistake and was responded to: We giving you 50% off your next bill. What absolute *******. It cost me for 6 months banks statements, 2 hours wasted at the Cell C store, lengthy chargeable calls (up to 32 minutes long) not to mention the 2 cancelled sessions (@R750 each) that I lost due to no access to internet for the Zoom session. I communicated with C-Fibre and was given an assurance that the matter will be investigated. I week later, STILL no response of any kind. C-Fibre has no concept of Customer service. They clearly choose to bully the consumer. They have no principles and business ethics. Their accounting system is in a complete shambles…..To advise me in November that the account wasn’t paid since July - this statement makes C-Fobre / Cell C an absolute JOKE. Call me ***