Never ever use C Connect

After the first deduction for the simcard I had to phone them to ask for someone to give me feedback regarding their package as I was still not well informed and they deducted their first installment. The one agent stated that the charges will reduce depending on what package I choose, but she wasn't able to assist me with more info. For one month no one rep**** my calls to give me any information. After the second deduction I called and emailed to cancel the simcard several times. It's now 4 months going to 5 months soon and still a huge fight to get the Simcard canceled. No matter how many calls or emails none of them are giving me any results. Not even via Blue lable telecommunications that was the company that introduced me to the simcard.