KM
Knox M

1 reviews | Active since Nov 2017

14 Jun 2021, 11:52

Zodwa is BitCo's Customer Care Champion.

I'd like to compliment one of your employees, Zodwa, for the excellent service she provided me when I was relocating my connection. Zodwa helped me to sort out my connection and I did not experience any downtime. It was a smooth relocation. She was patient and most helpful during the whole process. Her continuous updates and follow-ups were awesome and so professional. Such a commitment to great customer service is to be commended.

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Replies (1)
BitCo
BitCo's reply14 Jun 2021, 12:24
Official
Dear Knox, 

Thank you for the positive feedback. 

I will be sure to forward this to our management and ensure that the positive feedback is received. 

We at BitCo thank you for your continued support. 

Kind Regards
Aricia Kirkpatrick
Service Account Manager