LG
Lorna G

1 reviews | Active since Jul 2020

31 Jul 2020, 18:15

You cannot beat BitCo! Hands down the best service provider in the country!

Bitco is by far the best service provider I have ever worked with and I would recommend them to anyone! I have worked with them on 3 separate occasions, one on a business solution and the others on personal home fibre. I received the same service as an individual home user as I did when setting up a business solution for the company I work for. Incredible product with unbelievable service that you just cant beat! Greg Sellers has handled both my home fibre solutions and I cannot praise that man enough for his level of service. I did not have to worry about anything he handled everything in such a professional and super efficient way. A friend of my was had such a hard time with her service provider and nobody would help her get her half installed fibre connection fully functional, sending request after request and getting "we have escalated the problem" auto messages back for nearly two weeks. I emailed Greg (after hours) with her details and asked if he could please try and assist her. He responded to me immediately and then called her the following morning. By the end of that day her fibre was in. Don't bother going anywhere else I have been to many and BitCo is hands down the best!!

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Replies (1)
BitCo
BitCo's reply31 Jul 2020, 18:52
Official
Good day Lorna

Thank you for the wonderful compliment.

It is always great to receive such feedback. We will make sure to pass this on to the entire BitCo team.

Kind regards, 
Morne Minnaar
Customer Service Manager