WHAT A TERRIBLE ATTITUDE
Wow ..... what an attitude. The system was installed at my home with black cable down the middle of my white wall - looks too terrible. When I queried this I was first told that you only got the cable in black however when I pointed out this was not true, the story changed to \they only use black cable". At that point a request to then at least have the cable run down the edge and not in the middle of the wall I was told it cost me a call-out fee of R600!!!!<br> All attempts to get to someone in authority to call me have been fruitless - they just couldn't care.<br> I pointed out that I couldn't believe that they were prepared to have this bad attitude for the cost of one call-out .... the technician would in any event and in all probability be in our area for other installations.<br> <br> Will definitely be cancelling the service once my initial contract is finished. Lesson learnt - do not sign the contract until the installation is completed"""
Your complaint has been received and we are escalating this immediately. We will revert back to you as soon possible.
Best regards,
Your complaint has been received and we are escalating this immediately. We will revert back to you as soon possible.
Best regards,
