BW
Brandon W
1 reviews | Active since Mar 2021
16 Jun 2024, 18:21
WASTE OF MONEY, AVOID AT ALL COSTS
Horrific service with weeks long down time and the only feedback you get is "upstream provider has not given any tangible feedback on this fault yet. We humble ask for your patience on this matter " How do you charge THOUSANDS of rands for a line and give worse service than what a residential customer gets. Joke of a company and joke of a support team!
Helpful (0)
Replies (1)0
Replies (1)
BitCo's replyOfficial
20 Jun 2024, 13:06Good day Brandon,
Thank you for bringing this to our attention and taking our calls, we believe the services has restored and that all is running smoothly again.
Alét from the CRM team is investigating alternatives and a way forward.
Please accept our sincerest apologies for the inconvenience caused.
Kind regards,
Thank you for bringing this to our attention and taking our calls, we believe the services has restored and that all is running smoothly again.
Alét from the CRM team is investigating alternatives and a way forward.
Please accept our sincerest apologies for the inconvenience caused.
Kind regards,
BitCo's reply20 Jun 2024, 13:06
Official
Good day Brandon,
Thank you for bringing this to our attention and taking our calls, we believe the services has restored and that all is running smoothly again.
Alét from the CRM team is investigating alternatives and a way forward.
Please accept our sincerest apologies for the inconvenience caused.
Kind regards,
Thank you for bringing this to our attention and taking our calls, we believe the services has restored and that all is running smoothly again.
Alét from the CRM team is investigating alternatives and a way forward.
Please accept our sincerest apologies for the inconvenience caused.
Kind regards,