RV
Rene V

1 reviews | Active since Nov 2019

25 Nov 2019, 16:41

Thank you Greg at Bitco - and thank you for nothing support and accounts at Bitco

Bitco Support and their accounts department does not exist! Or they are just absolutely pathetic and don't give a damn about their clients

After 21 emails and struggeling for three weeks, I was lucky enough to make contact with Greg Sellars, head of the Marketing Department department. And what a gem this man is - He immediatlly contacted me, gave me his cell number and we corresponded on whatsap.

Two days later, on Saturday afternoon at 3pm he was at our premises, spent three hours here and went out of his way to assists me. I suggest anyone having any issues, should make contact with him - ***. He is the only reason I am still with Bitco and should anyone ask my advise about an internet Service Provider, I can and will suggest Greg. Thank you for being such an awesome human being.

Therefore these 5 starts go towards Greg!!

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Replies (1)
BitCo
BitCo's reply26 Nov 2019, 07:59
Official
Good day Rene

Thank you for bringing this to our attention.

We do apologise for the experience you have had. We will make sure to pass along the great compliment to Greg.

Kind regards,
Morne Minnaar
Customer Service Manager