Shocking support

Item: BitCo
Rating: 1
Author: Rizwaan G

I have been having issues on my line and I am down but they take forever to respond to the support email and also when I call I just hold.oj forever, when I finally get through they are clueless and pass the call on to Vumatel.

Helpful (0)

Replies (3)

BitCo's replyOfficial

23 Jul 2021, 14:02

Good Afternoon Rizwaan,

Thank you for your email.

Please allow me to investigate with the relevant department and provide feedback shortly.

kind Regards

Vanee Balli
Service Account Manager

BitCo's reply23 Jul 2021, 14:02

Official

Good Afternoon Rizwaan,

Thank you for your email.

Please allow me to investigate with the relevant department and provide feedback shortly.

kind Regards

Vanee Balli
Service Account Manager

Rizwaan G's updateReviewer Update

23 Jul 2021, 14:27

I tried calling u back and no response, the lady made me hold on for 15 mins, please call me back asap.

Rizwaan G's update23 Jul 2021, 14:27

Reviewer Update

I tried calling u back and no response, the lady made me hold on for 15 mins, please call me back asap.

BitCo's replyOfficial

23 Jul 2021, 18:49

Good Evening Mr Gani,

Thank you for confirming that the link has been restored.

Please accept our apology for the inconvenience caused.

Kind Regards

Vanee Balli

BitCo's reply23 Jul 2021, 18:49

Official

Good Evening Mr Gani,

Thank you for confirming that the link has been restored.

Please accept our apology for the inconvenience caused.

Kind Regards

Vanee Balli