Shocking service and outrageous business ethics.

Bitco sell a service offering a 5 MB line and after 60 min of maxing the line they then drop the line to 50 % of the line speed. I have tested my line and I only got 31 min before having my line throttled to 40 % line speed even though it was sold to me as 60 min 50 % line speed. This and other faults with their service.<br> <br> When I contact Bitco Support, more often than not they just ignore you and after complaining about the shocking service (46 emails to the so called escalations department and 2 months later) I finally get an answer of and I am quoting Jarryd Chatz from Bitco \Our Fair Usage Policy is an ever changing policy. In our terms and conditions and it allows us to change this at our will."<br> <br> So I get sold something today and then get less than 60% of what I am sold within the first month with absolutely shocking service and they still expect me to pay for it.<br> <br> I can not think of any company I have dealt with that has worse customer support and when you finally get to the person in charge"