TM
Thomas M

1 reviews | Active since Oct 2018

08 Oct 2018, 09:00

Rose Courtz Trading t/a BitCo (“BitCo”) deceiving the public in the name of the DA (Democratic Alliance).

I just got a call from a call centre with the number ********** 150 or + ********** 1150 (as it showed up on my cell phone). This woman called Nhlanhla posed as an official of the DA (Democratic Alliance) and asked me if I had registered for the upcoming elections. She also demanded to check my physical address and I gave it to her. She then wanted to know my ID number and I got suspicious. She seemed to be looking for someone whose ID starts with a 4 (and mine starts with a 7)... she then wanted to know if I knew another person with the same surname as mine. After the call ended, I checked at https://www.revealname.com/ ********** and realised this Polokwane landline number does not belong to the DA, but to Rose Courtz Trading t/a BitCo (“BitCo”), which seems to be some telecommunications company. I feel duped and violated - and demand they delete my personal information in line with the POPI ACT! One cannot call them back, because they block incoming calls. This should be investigated and this company should change its ********* way of dealing with people!

0
Replies (1)
BitCo
BitCo's reply09 Oct 2018, 08:26
Official

Hi Thomas

Rose Courtz Trading t/a BitCo (“BitCo”) is a telecommunications company, like Telkom or MTN. We have our own telephone numbers which we allocate to our clients. As it happens, the Democratic Alliance is one of our customers. The experience you describe makes sense, in that if you were contacted by the Democratic Alliance the number would ultimately belong to BitCo.

We have spoken with the Democratic Alliance and they encourage you to contact them by phone on *** or by email on *** to resolve your issue with their call center.

Kind Regards,

Jarryd Chatz | BitCo

Chief Executive Officer