No internet connection due to Webafrica migration

I sincerely hope that you are proud of yourselves, you sold my account off to that **** of a company called Webafrica, I have had no internet for 8 days straight since this migration, when I eventually get through to their WhatsApp line no one can help me with anything, I want to source a new ISP and they ignore my cancellation requests, You have really put me in such a frustrating situation. In the times we live in, internet is not a "nice to have" but a necessity. I honestly wish you could have given me the option to choose my own ISP instead of locking me in with this company that has such pathetic service.