IN
Ivan N
1 reviews | Active since Oct 2011
08 Sept 2015, 14:16
No Feedback, since 03/07/2015
I Have contacted Bitco in regards to their Internet packages as I was desperately trying to take out a package from them.<br> <br> No Feedback received. None. Not even a auto response email.<br> <br> I guess they do not want people to sign up .
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BitCo's replyOfficial
08 Sept 2015, 15:18Hello Ivan van Niekerk,
We will be in contact with you shortly to get more information about your initial inquiry.
All email contact, be it direct or from our submitting a form from our website, should generate an automated response. We have already looked through all our mail logs and cannot see anything from your name. It is entirely possible we may not have received your first inquiry.
However, we do not wish to jump to conclusions and will be in touch to find our as much information so that we can see exactly how you contacted us and how it is that you have not received feedback.
We will be in contact with you shortly to get more information about your initial inquiry.
All email contact, be it direct or from our submitting a form from our website, should generate an automated response. We have already looked through all our mail logs and cannot see anything from your name. It is entirely possible we may not have received your first inquiry.
However, we do not wish to jump to conclusions and will be in touch to find our as much information so that we can see exactly how you contacted us and how it is that you have not received feedback.
Best regards,
BitCo's reply08 Sept 2015, 15:18
Official
Hello Ivan van Niekerk,
We will be in contact with you shortly to get more information about your initial inquiry.
All email contact, be it direct or from our submitting a form from our website, should generate an automated response. We have already looked through all our mail logs and cannot see anything from your name. It is entirely possible we may not have received your first inquiry.
However, we do not wish to jump to conclusions and will be in touch to find our as much information so that we can see exactly how you contacted us and how it is that you have not received feedback.
We will be in contact with you shortly to get more information about your initial inquiry.
All email contact, be it direct or from our submitting a form from our website, should generate an automated response. We have already looked through all our mail logs and cannot see anything from your name. It is entirely possible we may not have received your first inquiry.
However, we do not wish to jump to conclusions and will be in touch to find our as much information so that we can see exactly how you contacted us and how it is that you have not received feedback.
Best regards,