SM
Steven M

1 reviews | Active since Apr 2011

21 May 2015, 11:28

How long do we have to wait

I would love to know why a PVT company takes so long to assist customers.<br> I would love to cancel TELKOM and my other ISP but the way its going it looks like I might just have to stay with the useless TELKOM.<br> Every time I phone on a ETA they Say next week.... Next week never comes.<br> Looks like Bitco don't need new customers

0
Replies (1)
BitCo
BitCo's reply21 May 2015, 12:06
Official
Hello stev1010,

Please accept our apologies for not being able to provide you with an Installation date.
I have escalated your concerns internally, please allow us 24 Hours to investigate and respond to you personally with a resolution to your concerns.

Best regards,