highly ***********

What a waste of time. First contact was made with bitco on the 26th of January (today being the 6th of may) after a lengthy process of about 2 months of back and forth of Richard requesting every possible document he could think of he eventually authorised the go ahead for testing a line of site. The day after he left the company, this is where Hazel stepped in, she said to expect the test from 3 to 6 weeks. 2 weeks pass by so I sent an enquiry on the process. Then she says all documentation had been wiped from Richards computer and the process must be started again. So the documents were sent again. She said it will take 3 to 6 weeks again Which I requested be sped up due to the poor service I have experienced. She said she will see what we she can do. Now today I was informed that a line of site cannot be established as they have done tests in this estate before. Why must I wait 100 days through a frustrating process when that could have been said from day 1. Bitco is highly *********** I would suggest any customer to stay clear of this company there is a reason their prices are lower than most wireless Internet suppliers