Don't let your business rely on BitCo

No one should have their business rely on BitCo. Their technical support is non-existent. They take up to 12 hours to respond to help desk tickets with a pre-canned response which usually claims that one should "try again" and let them know if it is still a problem. Even if you proceed further there team is woefully unskilled.

This lack of professionalism extends to their accounting department as well. Slow to communicate. Don't send out invoices and make it your job to contact them to find out why they haven't send invoices.