Consumers choice (Fantastic Service)

After quite a few months of having to wait for MetroFibre to install my fibre, BitCo kept me up to date constantly and supp**** me with feedback from their contact at MetroFibre. This process was obviously not in BitCo's control but nonetheless they did everything they as an ISP could do to help me. Not once was I compelled to feel like I was never going to get fibre. BitCo gave me the type of consumer confidence that I have to say most South African companies lack when it comes to their customers.

After my fibre was activated and router delivered I was given support to at 11 at night just to get my fibre up to full speed. That was quite astonishing. Usually you'd have to wait until the next day and you'd be lucky to get your problem solved at that, but not at BitCo. 11 at night on a Friday I was still able to receive support.

The ease of working with them and all of their talented and supportive employees assures me that I will be using them for years to come. Thank you BitCo and also a shoutout to Kyle, your service was fantastic! I would honestly recommend anyone to BitCo. Their service is in my opinion is world class.