AH
Ashley H
1 reviews | Active since Sept 2014
24 Jan 2016, 08:58
Call Me Back!!!
I have sent queries to Bitco both via email, and leaving messages for the sales staff st their office.<br> <br> I am an existing home client trying to upgrade from a 5mb to 10mb line and none seems to want to get back to me.<br> <br> If they want, I would be more than happy to cancel my home contract and move to a provider that would like to provide me with a 10mb p/s line.<br> <br> Although the service itself is very reliable, I find it quite disturbing at the lack of feedback.
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BitCo's replyOfficial
25 Jan 2016, 08:58Hello ahorwitz,
Thank you for making us aware of the trouble you have been experiencing.
Our customer relations manager has been in contact with you telephonically to discuss your requirements in more detail. He has furthermore escalated queries to the personnel responsible for the communication channels you used to contact us.
Thank you for making us aware of the trouble you have been experiencing.
Our customer relations manager has been in contact with you telephonically to discuss your requirements in more detail. He has furthermore escalated queries to the personnel responsible for the communication channels you used to contact us.
Best regards,
BitCo's reply25 Jan 2016, 08:58
Official
Hello ahorwitz,
Thank you for making us aware of the trouble you have been experiencing.
Our customer relations manager has been in contact with you telephonically to discuss your requirements in more detail. He has furthermore escalated queries to the personnel responsible for the communication channels you used to contact us.
Thank you for making us aware of the trouble you have been experiencing.
Our customer relations manager has been in contact with you telephonically to discuss your requirements in more detail. He has furthermore escalated queries to the personnel responsible for the communication channels you used to contact us.
Best regards,