RM
Riaan M
1 reviews | Active since Jan 2018
30 Oct 2019, 10:35
Bitco's poor service - sitting without phone connectivity and they can't fix it
Been a customer of Bitco since Jun 2018 and will not recommend them. Have had voice connectivity problems in the past and normally takes them long to sort out. Been without phones now for 2 days and this is the final straw. They clearly have no idea the impact it has on companies if we do not have phones. Stay away!!!!!
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Replies (2)0
Replies (2)
BitCo's replyOfficial
30 Oct 2019, 12:56Good day Riaan
Thank you for bring this to our attention, we do apologise for the delay in getting this resolved.
As discussed, we have been working with your phone vendor to fix the problem on the phones.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer service Manager
Thank you for bring this to our attention, we do apologise for the delay in getting this resolved.
As discussed, we have been working with your phone vendor to fix the problem on the phones.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer service Manager
BitCo's reply30 Oct 2019, 12:56
Official
Good day Riaan
Thank you for bring this to our attention, we do apologise for the delay in getting this resolved.
As discussed, we have been working with your phone vendor to fix the problem on the phones.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer service Manager
Thank you for bring this to our attention, we do apologise for the delay in getting this resolved.
As discussed, we have been working with your phone vendor to fix the problem on the phones.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer service Manager
RM
Riaan M's updateReviewer Update
30 Oct 2019, 13:00Thank you for getting involved to help fix the problem Morne. Our phones are working again.
RM
Riaan M's update30 Oct 2019, 13:00
Reviewer Update
Thank you for getting involved to help fix the problem Morne. Our phones are working again.