JR
Jaco R

1 reviews | Active since Mar 2009

30 Aug 2019, 17:32

Bitco sucks

Terrible organization to deal with. Will never do business with bitco again.

0
Replies (4)
BitCo
BitCo's reply30 Aug 2019, 17:55
Official
Good day Jaco

I am sorry to hear that you are unhappy with BitCo.

We will be in contact with you to get more information to see how we can assist.

Kind regards,
Morne Minnaar
Customer Service Manager

Best regards,

JR
Jaco R's update30 Aug 2019, 19:13
Reviewer Update
You worry more about your adverts than your customers. Good luck with that.
BitCo
BitCo's reply02 Sept 2019, 08:09
Official
Good day Jaco

Thank you for taking my call this morning.

As discussed, I sent you an email with my contact details, so that we can discuss the situation after you have finished your meeting.

 Kind regards,
Morne Minnaar
Customer Service Manager 

Best regards,

BitCo
BitCo's reply04 Sept 2019, 11:00
Official
Hi Jaco 
 We have been trying to get in contact with you after our conversation on Monday, with no luck. I have also not received any feedback on the mail I sent you.
 
 We would really like to assist in the matter and see how we can prevent this situation in the future, but we would need to get more information.
 
 Please let me know when it would be convenient to get in contact with you.
 
 Kind regards,
 Morne Minnaar
 Customer Service Manager 

Best regards,