BitCo Services

I am happy that my internet has been restored. I lost 10 days of work because of it. BitCo decided to reconnect my internet line and agreed that I will have to pay for the month of August and October with my next bill. When I asked if the 10 days that I was without internet will be deducted from my bill I was told that it will not, their exact words "unfortunately those days will not be credit the best we have done is to re-connect your link whilst your account is still in arrears. The account should have still be suspended by now but we activated the account in order for you to work in the worst cases it will still be off until the account is settled. ". I guess I should be grateful even if it is not my fault. I went and check my agreement and it stated" 1.3.7. Failure to pay any invoice by its due date will result in immediate suspension of your service. " Yet I did not get an invoice for August and no suspension for August. I made a full payment for September and suspension on the day payment was made for 10 days. I will definitely cancel my subscription when the 12months is over.