JW
Jaco W
1 reviews | Active since Feb 2019
08 Jun 2020, 15:29
BITCO POOR SERVICE
Very poor service for new installation of business line in Lanseria, Poor follow up and communication
Helpful (0)
Replies (4)0
Replies (4)
BitCo's replyOfficial
08 Jun 2020, 16:02Good day Jaco
Thank you for bringing this to our attention.
I will be in touch shortly to discuss and we will assist where ever possible.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for bringing this to our attention.
I will be in touch shortly to discuss and we will assist where ever possible.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
BitCo's reply08 Jun 2020, 16:02
Official
Good day Jaco
Thank you for bringing this to our attention.
I will be in touch shortly to discuss and we will assist where ever possible.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for bringing this to our attention.
I will be in touch shortly to discuss and we will assist where ever possible.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
BitCo's replyOfficial
08 Jun 2020, 17:42Hi Jaco
Thank you for taking my call and the additional information.
As discussed, I will be in contact again soon on the way forward.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for taking my call and the additional information.
As discussed, I will be in contact again soon on the way forward.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
BitCo's reply08 Jun 2020, 17:42
Official
Hi Jaco
Thank you for taking my call and the additional information.
As discussed, I will be in contact again soon on the way forward.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for taking my call and the additional information.
As discussed, I will be in contact again soon on the way forward.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
BitCo's replyOfficial
09 Jun 2020, 12:51Good day Jaco
Thank you for the call and feedback.
We are glad to hear that everything is resolved and that the service is live and working optimally.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for the call and feedback.
We are glad to hear that everything is resolved and that the service is live and working optimally.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
BitCo's reply09 Jun 2020, 12:51
Official
Good day Jaco
Thank you for the call and feedback.
We are glad to hear that everything is resolved and that the service is live and working optimally.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer Service Manager
Thank you for the call and feedback.
We are glad to hear that everything is resolved and that the service is live and working optimally.
Please let us know should there be anything else we can assist with.
Kind regards,
Morne Minnaar
Customer Service Manager
Best regards,
JW
Jaco W's updateReviewer Update
09 Jun 2020, 14:22I am happy to say that once I reached the correct person my issue was resolved as per his commitment, Morne Minnaar-WELL DONE and thank you.
JW
Jaco W's update09 Jun 2020, 14:22
Reviewer Update
I am happy to say that once I reached the correct person my issue was resolved as per his commitment, Morne Minnaar-WELL DONE and thank you.