RM
Ruben M
1 reviews | Active since Mar 2014
04 Jul 2022, 14:12
Bitco migrated me to Webafrica without giving me the option to cancel instead - now I am being ****** by Webafrica
Traded me off to Webafrica - now Webafrica is *****ing from me by Debit Order. They have collected my router and have debited my account for the router that they have collected.
Helpful (0)
Replies (3)0
Replies (3)
BitCo's replyOfficial
04 Jul 2022, 14:41Good Day Ruben,
Please note that you will need to communicate directly with Web African regarding this query, however, we have passed along the complaint to Web Africa on our end.
Kind regards
Aricia
Service Account Manager
Please note that you will need to communicate directly with Web African regarding this query, however, we have passed along the complaint to Web Africa on our end.
Kind regards
Aricia
Service Account Manager
BitCo's reply04 Jul 2022, 14:41
Official
Good Day Ruben,
Please note that you will need to communicate directly with Web African regarding this query, however, we have passed along the complaint to Web Africa on our end.
Kind regards
Aricia
Service Account Manager
Please note that you will need to communicate directly with Web African regarding this query, however, we have passed along the complaint to Web Africa on our end.
Kind regards
Aricia
Service Account Manager
BitCo's replyOfficial
04 Jul 2022, 15:58Good Day Ruben,
Our accounts team has been in communication with Web Africa, and they have advised that you will be credited and refunded.
We do not have a confirmation date on this and you will to further communicate with Web Africa.
Kind Regards
Aricia
Service Account Manager
Our accounts team has been in communication with Web Africa, and they have advised that you will be credited and refunded.
We do not have a confirmation date on this and you will to further communicate with Web Africa.
Kind Regards
Aricia
Service Account Manager
BitCo's reply04 Jul 2022, 15:58
Official
Good Day Ruben,
Our accounts team has been in communication with Web Africa, and they have advised that you will be credited and refunded.
We do not have a confirmation date on this and you will to further communicate with Web Africa.
Kind Regards
Aricia
Service Account Manager
Our accounts team has been in communication with Web Africa, and they have advised that you will be credited and refunded.
We do not have a confirmation date on this and you will to further communicate with Web Africa.
Kind Regards
Aricia
Service Account Manager
RM
Ruben M's updateReviewer Update
04 Jul 2022, 16:11A Person Named Lincoln has been in contact with me and has informed me - They lost the router but have acknowledged receiving it. They have credited me and will refund me on Wednesday. I will update and revert back to you once this has happened - and update my rating of Bitco with a review of the assistance that I have received.
RM
Ruben M's update04 Jul 2022, 16:11
Reviewer Update
A Person Named Lincoln has been in contact with me and has informed me - They lost the router but have acknowledged receiving it. They have credited me and will refund me on Wednesday. I will update and revert back to you once this has happened - and update my rating of Bitco with a review of the assistance that I have received.