AB
Aharon B

1 reviews | Active since Oct 2021

08 Oct 2021, 15:29

Bitco horrible customer service

They were great when I was using them but when I cancelled they still charged me 2 months later and when I emailed them they never responded until I started complaining more and then they said the refund would be reviewed and still no feedback so I emailed and nothing again. So here it is the ****ty fibre company

0
Replies (3)
BitCo
BitCo's reply08 Oct 2021, 16:03
Official
Good Afternoon Mr. Bogatie,

Thank you for taking my call.

As I mentioned a refund was completed this afternoon into your account.

Please will confirm once payment reflects into your account.

Kind Regards

Vanee Balli
Service Account Manager

Best regards,

AB
Aharon B's update11 Oct 2021, 10:14
Reviewer Update
Thank i have received the refund, glad to see hello Peter works so well
BitCo
BitCo's reply11 Oct 2021, 10:35
Official
Good Morning Mr. Bogatie,

Thank you for confirming that you have received your refund.

Kind Regards

Vanee Balli
Service Account Manager

Best regards,