MD
Mduduzi D
1 reviews | Active since Jun 2021
25 Mar 2022, 15:47
Bitco Home Fibre
Hi guys, take my advice...avoid Bitco altogether. They switched my internet off last night, this morning I contact them and I'm told I'm being migrated to Web Africa (kind you nobody bothered to talk me about this) I then call again and I'm told I should take it up with Web Africa despite being a "paying" Bitco client. They don't take their customers seriously.
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BitCo's replyOfficial
25 Mar 2022, 16:58Good Evening Mr Dube,
Thank you for taking my call.
As per our discussion your new billing will be debited by Web Africa.
Please note you would need to contact Web Africa for support assistances.
I do apologize for the inconvenience caused and Thank you for being a loyal Bitco client.
Kind Regards
Vanee Balli
Service Account Manager
Thank you for taking my call.
As per our discussion your new billing will be debited by Web Africa.
Please note you would need to contact Web Africa for support assistances.
I do apologize for the inconvenience caused and Thank you for being a loyal Bitco client.
Kind Regards
Vanee Balli
Service Account Manager
Best regards,
BitCo's reply25 Mar 2022, 16:58
Official
Good Evening Mr Dube,
Thank you for taking my call.
As per our discussion your new billing will be debited by Web Africa.
Please note you would need to contact Web Africa for support assistances.
I do apologize for the inconvenience caused and Thank you for being a loyal Bitco client.
Kind Regards
Vanee Balli
Service Account Manager
Thank you for taking my call.
As per our discussion your new billing will be debited by Web Africa.
Please note you would need to contact Web Africa for support assistances.
I do apologize for the inconvenience caused and Thank you for being a loyal Bitco client.
Kind Regards
Vanee Balli
Service Account Manager
Best regards,