RF
Ros F

1 reviews | Active since Jun 2019

06 Jun 2019, 10:43

BitCo are the best!!!

BitCo has been our service provider for both our telephone and internet for many years. The service they provide is so good and professional it feels as if we are their only client. They respond to request immediately and attend to faults as a priority every time we log a call. Over a year ago we experienced very bad internet connection due to some construction blocking our signal. Bitco not only resolved this problem they actually ensured no reoccurrence thereof. When logging a call it gets allocated to an agent however in emergency cases any agent can assist. All agents are trained to deal with any query or fault, therefore, problems can be resolved ASAP. A WELL DESERVED 5 STAR RATING.

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Replies (1)
BitCo
BitCo's reply06 Jun 2019, 11:50
Official
Good day Ros

Thank you for the great compliment.

We will make sure that we pass this on to the team. It is always appreciated receiving feedback like this.

Kind regards,
Morne Minnaar
Customer Service Manager

Best regards,