Bad Service

Everything started off great, great service and great isp overall. But then lately, i'm getting statements whereby I am being charged for Unpaid debit orders and when you enquire about this they take years to reply.

I had to pay all the requested amounts however due to the bad service, chances are I might get home to no service again, and if you are going to shut my service down, I need to be notified.

I just think the company is growing to such an extent that the customer service cannot handle the amount of call or people requiring service and lastly, please have someone from account to work 24/7 so that when we make payments at night, they can sort it out.

I sent 3 to 4 emails to support and I still do not have a reply.