An asset to any company

During the last two days, one of your support personnel, Shaldon Umberti assisted us with a few queries we logged. His knowledge with regards to your services and the technical support gave us confidence in the support personnel. His friendly and professional etiquette and approach to customers is truly a great feature and great asset to any company that often can face disappointed and irate customers.

A special word of thanks to Shaldon for walking the extra mile and even following up with us. For the first time, we do not feel like ‘just a number’, but actually like an important customer! We wish to acknowledge Shaldon for the effort he has gone through to assist us and for restoring faith in BitCo in the way he handled our queries. Such assistance is an example of what a world-class customer service professional should strive towards!

We wish you and your team all the best.