Big Time Tech (Pty) Ltd
Unclaimed Business
|3|4 Reviews (last 12 months)|This business does not respond to reviews
Big Time Tech (Pty) Ltd
Unclaimed Business
|3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
3|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLJ
Linette J
1 reviews | Active since Jul 2026
29 Jul 2026, 20:48
Honest Company. Great Service.
Big Time has been managing our IT services and paper storage or document storage and putting it on our server for over a year. Andre always comes out when we ask him too and he has been very helpful. There was a month where we payed him double and he let us know about it and credited our account immediately. I would highly recommend his services.
Helpful (0)
|Replies (0)LJ
Linette J
1 reviews | Active since Jul 2026
29 Jul 2026, 20:48
Honest Company. Great Service.
Big Time has been managing our IT services and paper storage or document storage and putting it on our server for over a year. Andre always comes out when we ask him too and he has been very helpful. There was a month where we payed him double and he let us know about it and credited our account immediately. I would highly recommend his services.
0
Replies (0)JP
James P
1 reviews | Active since Jul 2026
29 Jul 2026, 19:46
Highly competent for a fraction of the price.
We have had problems with our network for months and had Andre come out and sort it out for us. He charged a fraction of the price and fixed quite a few issues for us without billing us for it. A customer for life.
Helpful (0)
|Replies (0)JP
James P
1 reviews | Active since Jul 2026
29 Jul 2026, 19:46
Highly competent for a fraction of the price.
We have had problems with our network for months and had Andre come out and sort it out for us. He charged a fraction of the price and fixed quite a few issues for us without billing us for it. A customer for life.
0
Replies (0)KU
Karien U
1 reviews | Active since Dec 2012
6 May 2026, 11:55
Disappointing Service and No After-Sales Support
We contracted Andre Louw from BigTime Tech to resolve ongoing internet stability issues at our premises. Unfortunately, the issues were not resolved and the issue actually became worse after installation. After multiple follow-ups and assurances that someone would come out to inspect the setup, no further assistance was provided. Messages eventually went unanswered. We then had another IT company assess the installation and were informed that parts of the setup that had been quoted for were either not installed or could not be located. We were also advised that the network configuration promised had not been completed correctly. In addition, we later discovered that some of the hardware supp**** had been marked up significantly compared to standard supplier pricing (R1000.00 more than online listed prices from local suppliers) Very disappointing experience overall, particularly in terms of after-sales support, communication, and transparency. Based on our experience, I would recommend that others proceed with caution and ensure they check what is being installed, supp****, and billed for.
Helpful (0)
|Replies (0)KU
Karien U
1 reviews | Active since Dec 2012
6 May 2026, 11:55
Disappointing Service and No After-Sales Support
We contracted Andre Louw from BigTime Tech to resolve ongoing internet stability issues at our premises. Unfortunately, the issues were not resolved and the issue actually became worse after installation. After multiple follow-ups and assurances that someone would come out to inspect the setup, no further assistance was provided. Messages eventually went unanswered. We then had another IT company assess the installation and were informed that parts of the setup that had been quoted for were either not installed or could not be located. We were also advised that the network configuration promised had not been completed correctly. In addition, we later discovered that some of the hardware supp**** had been marked up significantly compared to standard supplier pricing (R1000.00 more than online listed prices from local suppliers) Very disappointing experience overall, particularly in terms of after-sales support, communication, and transparency. Based on our experience, I would recommend that others proceed with caution and ensure they check what is being installed, supp****, and billed for.
0
Replies (0)SY
Stella Y
1 reviews | Active since Oct 2025
3 Oct 2025, 11:27
BigTime Tech non-responsive when it comes to support
Is everyone else out there who has BigTime Tech as their Domain and Website support team having problems with support. I am being ghosted since I paid my subscription in August. I received an vulnerability report and asked a simple question if it is a **** or if I need to be concerned. No one in SA is answering my calls, emails or WA. BigTime Tech has changed service providers and now work with an American company whose website gives you zero support and I can't be phoning Amercia whenever I have a problem. So beware all BigTime Tech clients
Helpful (0)
|Replies (0)SY
Stella Y
1 reviews | Active since Oct 2025
3 Oct 2025, 11:27
BigTime Tech non-responsive when it comes to support
Is everyone else out there who has BigTime Tech as their Domain and Website support team having problems with support. I am being ghosted since I paid my subscription in August. I received an vulnerability report and asked a simple question if it is a **** or if I need to be concerned. No one in SA is answering my calls, emails or WA. BigTime Tech has changed service providers and now work with an American company whose website gives you zero support and I can't be phoning Amercia whenever I have a problem. So beware all BigTime Tech clients
0
Replies (0)