MN
Martin N

1 reviews | Active since Mar 2020

27 Mar 2023, 11:44

Usesless, Nonesical ISP

The worst service on planet earth. If it was possible to rate in negative, i was going to rate them (-)ve 10. They are deducting money from my account for services i did not sign up for, even after cancelling with them, they still deduct and tell me to wait for 5 days to investigate. I signed up for R350 wifi deal, when i get the confirmation of the order, it says i took also SHowmax and something "safe" as part of my package. How can i sign up for showmax when i already have it and on top of that, they did not even give me login details for those add ons.

There's a useless call center guy called Malusi Shange, he talks to customers like he is in a tavern or doing me a favor by answering the call

0
Replies (1)
Bestinternet
Bestinternet's reply27 Mar 2023, 13:32
Official
Good Day Martin, 

Thank you for reaching out to us, please do inbox us your details on Facebook and we will escalate to our Customer Care Team, who will listen to the call recording between yourself and the sales agent, if you did not agree you will be refunded. 

Kind Regards,
Best Internet Team