BM
Busisiwe M
1 reviews | Active since Nov 2015
01 Mar 2023, 13:28
Deductions for no service
I ordered a router with best internet in Sept 2022, till today I haven't received the package however they keep deducting monthly premiums despite numerous emails I sent to them canceling the purchase. I would like to be refunded.
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Bestinternet's replyOfficial
01 Mar 2023, 13:52Good Day Busiswe,
Thank you for reaching out to us, you may have been debited for value added services, you will need to contact our Customer Care Team who will listen to the call recording between the sales agent and yourself, if you did not agree, you will be refunded.
Kind Regards,
Best Internet Team
Thank you for reaching out to us, you may have been debited for value added services, you will need to contact our Customer Care Team who will listen to the call recording between the sales agent and yourself, if you did not agree, you will be refunded.
Kind Regards,
Best Internet Team
Bestinternet's reply01 Mar 2023, 13:52
Official
Good Day Busiswe,
Thank you for reaching out to us, you may have been debited for value added services, you will need to contact our Customer Care Team who will listen to the call recording between the sales agent and yourself, if you did not agree, you will be refunded.
Kind Regards,
Best Internet Team
Thank you for reaching out to us, you may have been debited for value added services, you will need to contact our Customer Care Team who will listen to the call recording between the sales agent and yourself, if you did not agree, you will be refunded.
Kind Regards,
Best Internet Team