Beeline Spares
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Beeline Spares
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTW
Theolene W
1 reviews | Active since Sept 2026
15 Sept 2026, 13:16
Horrible client services
Beeline Spares Midrand withholding R1600 refund, ghosting customer, and blocking emails – MIOSA Case 52340 I am absolutely appalled by the service from Beeline Spares Midrand. I purchased bearings for R1,600.00 on 05/09/2026 and returned them completely unopened, untouched, and in their original packaging just 3 days later on 08/09/2026. Their clerk, Michael, inspected them and hand-wrote on the invoice: "This Parts has no visible physical damage" and signed for the return.It has been a week since they took the parts back. They refuse to give me my full refund unless I accept an ******* 20% handling fee, which directly violates Section 20 of the South African Consumer Protection Act (CPA) for unopened goods. When I called to object, management arrogantly told me to "take it further." Now, they have completely blocked my emails and ghosted my WhatsApp messages to try and avoid paying me. A sales supervisor named Tristan messaged me today explicitly doubling down on their ******* policy.They have their stock back on the shelf to resell, AND they are keeping my money. Avoid this business at all costs. A formal case has been officially registered with the Motor Industry Ombudsman of South Africa (MIOSA Case Number: 523401) and all documentation has been submitted to my assigned Case Manager
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Theolene W
1 reviews | Active since Sept 2026
15 Sept 2026, 13:16
Horrible client services
Beeline Spares Midrand withholding R1600 refund, ghosting customer, and blocking emails – MIOSA Case 52340 I am absolutely appalled by the service from Beeline Spares Midrand. I purchased bearings for R1,600.00 on 05/09/2026 and returned them completely unopened, untouched, and in their original packaging just 3 days later on 08/09/2026. Their clerk, Michael, inspected them and hand-wrote on the invoice: "This Parts has no visible physical damage" and signed for the return.It has been a week since they took the parts back. They refuse to give me my full refund unless I accept an ******* 20% handling fee, which directly violates Section 20 of the South African Consumer Protection Act (CPA) for unopened goods. When I called to object, management arrogantly told me to "take it further." Now, they have completely blocked my emails and ghosted my WhatsApp messages to try and avoid paying me. A sales supervisor named Tristan messaged me today explicitly doubling down on their ******* policy.They have their stock back on the shelf to resell, AND they are keeping my money. Avoid this business at all costs. A formal case has been officially registered with the Motor Industry Ombudsman of South Africa (MIOSA Case Number: 523401) and all documentation has been submitted to my assigned Case Manager
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Replies (0)PW
Paul W
1 reviews | Active since Dec 2021
24 Oct 2025, 01:22
Total nightmare - don’t waste your time or money
😡 Absolutely Shocking Service – A Total Nightmare Experience I’m warning anyone thinking of buying from these guys — don’t do it unless you’re prepared for endless frustration. I ordered a handbrake actuator for my BMW X5 E70, spent two solid hours fitting it, only to discover it didn’t work properly. No problem, I thought — I’ll just contact them for a replacement. That’s when the nightmare began. Their attitude was nothing short of arrogant and dismissive. Instead of helping, they hid behind their “policy”: Remove it, send it back, and then we’ll decide if we might replace it. So basically, strip your car again, leave it in pieces for a week, or redo the entire job later — all at your own cost. Then came their brilliant suggestion: 👉 “Just buy another one, and we’ll refund you if we feel like it later.” Seriously? What kind of business tells a returning customer to fork out another few thousand rand for a part that already failed? I expected at least a trace of understanding or accountability — but there was none. No empathy. No practical solution. Just robotic answers and zero customer care. So now I’m left out of pocket, wasting time and energy, and I’ll be buying the genuine BMW part instead — because at least BMW stands behind their products. It’s sad when companies like this treat loyal customers as if they’re the problem. You’ve lost my trust, my business, and my respect. Buy cheap, buy twice. I learned the hard way — hopefully, you don’t have to.
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Paul W
1 reviews | Active since Dec 2021
24 Oct 2025, 01:22
Total nightmare - don’t waste your time or money
😡 Absolutely Shocking Service – A Total Nightmare Experience I’m warning anyone thinking of buying from these guys — don’t do it unless you’re prepared for endless frustration. I ordered a handbrake actuator for my BMW X5 E70, spent two solid hours fitting it, only to discover it didn’t work properly. No problem, I thought — I’ll just contact them for a replacement. That’s when the nightmare began. Their attitude was nothing short of arrogant and dismissive. Instead of helping, they hid behind their “policy”: Remove it, send it back, and then we’ll decide if we might replace it. So basically, strip your car again, leave it in pieces for a week, or redo the entire job later — all at your own cost. Then came their brilliant suggestion: 👉 “Just buy another one, and we’ll refund you if we feel like it later.” Seriously? What kind of business tells a returning customer to fork out another few thousand rand for a part that already failed? I expected at least a trace of understanding or accountability — but there was none. No empathy. No practical solution. Just robotic answers and zero customer care. So now I’m left out of pocket, wasting time and energy, and I’ll be buying the genuine BMW part instead — because at least BMW stands behind their products. It’s sad when companies like this treat loyal customers as if they’re the problem. You’ve lost my trust, my business, and my respect. Buy cheap, buy twice. I learned the hard way — hopefully, you don’t have to.
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