Ballooning Cape Town
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Ballooning Cape Town
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Nov '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTG
Tracy G
1 reviews | Active since Jul 2019
2 May 2026, 10:42
Ballooning Cape Town
I am extremely disappointed with the service I have received from Ballooning Cape Town. I paid R7,800 for a hot air balloon experience for two people, and I hold a valid voucher. Despite this, I have made multiple attempts to contact the company to arrange a booking, and I have received no response whatsoever. It is unacceptable to take full payment from a customer and then fail to provide any form of communication or support when they try to redeem the service. At this point, I am left with a paid-for experience that I cannot access. I would strongly urge Ballooning Cape Town to address this matter urgently, either by honouring the booking or providing a full refund. I also caution other potential customers to ensure they can get reliable communication before making payment.
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Tracy G
1 reviews | Active since Jul 2019
2 May 2026, 10:42
Ballooning Cape Town
I am extremely disappointed with the service I have received from Ballooning Cape Town. I paid R7,800 for a hot air balloon experience for two people, and I hold a valid voucher. Despite this, I have made multiple attempts to contact the company to arrange a booking, and I have received no response whatsoever. It is unacceptable to take full payment from a customer and then fail to provide any form of communication or support when they try to redeem the service. At this point, I am left with a paid-for experience that I cannot access. I would strongly urge Ballooning Cape Town to address this matter urgently, either by honouring the booking or providing a full refund. I also caution other potential customers to ensure they can get reliable communication before making payment.
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Anonymous
1 reviews | Active since Jun 2017
12 Apr 2026, 18:03
Avoid, Delisted business no refunds no service
Please note Ballooning Cape Town listed on FOMO did not honor vouchers yet recieved payment, then listed their business as bankrupt and moved entities, Wildri who works with Conrad now has split the business to Balloon Hub and has no knowledge of Balloonibg Cape Town, we have daily calls from people asking why they don't get refunds and why their appointments are cancelled, please be cautious as they guys all know each other and claim plausible deniablility, if you have lost any money or have encountered this please email ***, we are compiling more evidence to take to authorities
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Anonymous
1 reviews | Active since Jun 2017
12 Apr 2026, 18:03
Avoid, Delisted business no refunds no service
Please note Ballooning Cape Town listed on FOMO did not honor vouchers yet recieved payment, then listed their business as bankrupt and moved entities, Wildri who works with Conrad now has split the business to Balloon Hub and has no knowledge of Balloonibg Cape Town, we have daily calls from people asking why they don't get refunds and why their appointments are cancelled, please be cautious as they guys all know each other and claim plausible deniablility, if you have lost any money or have encountered this please email ***, we are compiling more evidence to take to authorities
0
Replies (0)M
Maddie
1 reviews | Active since Nov 2025
1 Nov 2025, 17:10
When visiting Cape Town in February 2025 we were so excited to have booked a balloon trip
When visiting Cape Town in February 2025 we were so excited to have booked a balloon trip. Unfortunately due to the weather this has to be cancelled twice. We were told a refund would be issued shortly after. We are still in November 2025 still not having received a refund. We sent countless emails to the company which have all been ignored. We’ve tried ringing the company with no answer. We’ve tried messaging and contacting through social media and every time my comments are deleted. They’re clearly aware of the misconduct they’re doing as I’ve seen other Google reviews and Trip advisor reviews saying others have had the same experience and not received refunds which they’re due. Their own website states if a trip has to be cancelled a refund is due within 21 business days. They are ****mers and it’s disgusting that multiple people also have experienced the same thing with this company and they continue to operate.
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Maddie
1 reviews | Active since Nov 2025
1 Nov 2025, 17:10
When visiting Cape Town in February 2025 we were so excited to have booked a balloon trip
When visiting Cape Town in February 2025 we were so excited to have booked a balloon trip. Unfortunately due to the weather this has to be cancelled twice. We were told a refund would be issued shortly after. We are still in November 2025 still not having received a refund. We sent countless emails to the company which have all been ignored. We’ve tried ringing the company with no answer. We’ve tried messaging and contacting through social media and every time my comments are deleted. They’re clearly aware of the misconduct they’re doing as I’ve seen other Google reviews and Trip advisor reviews saying others have had the same experience and not received refunds which they’re due. Their own website states if a trip has to be cancelled a refund is due within 21 business days. They are ****mers and it’s disgusting that multiple people also have experienced the same thing with this company and they continue to operate.
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