1 reviews | Active since Nov 2016

08 Nov 2016, 17:31

Zero Ticket or Helpdesk Resonse

<p>Axxess offer free mails with their DSL service, however 90% of mails are bounced because of spam settings ... and as usual there is a ZERO Response rate when it comes to Loggin Tickets : Ticket:##j9039c62a6</p>

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Replies (1)
Axxess.co.za
Axxess.co.za's reply22 Nov 2016, 10:59
Official

Hi Chad

Thank you for raising this with us. The issue has been reported to our management team and we have set a number of plans in place to prevent this from happening again.

Best regards,