1 reviews | Active since Jan 2015
Zero Customer service....
From 16:00 to around 22:00 the internet drops to less than 1mbit/ps so you claim that we are not being throttled or that there is no QOS on the line but this is hard to believe. This service is so slow that I am considering canceling it, Yet I can not cancel it as your lines department is so pathetic to get my #metrofiber activation done. So....I'm stuck, Slow internet on LTE, or no internet on a non existent fiber line.
So for those who log calls to get assisted don't waste your breath, These calls auto close in 48h. So we are ignored for two days then our calls get autoclosed as you received a canned response, Nee ouens sies man.
And yet I pay every month, diligently without fail....but #noservice is a thing.
