1 reviews | Active since Sept 2020
Worst support service - Axxess is a Joke Now! What's Happening?
I've never had such a bad service in my life. Been disconnected (mtn LTE) for 3 days in a row(I'm behind by 3 days on my work!!!) and spoke to at least 5 technical support guys, at least 4 had to escalate the issue to their team leaders who all keep saying they will call me back and none actually call back! been making calls everyday to follow up, 2/3 times a day..no one bothers to call me back and the only feedback I get when I call is that dev team says I must reboot my router(I'm a developer myself but this is a disgrace to developers, like really?? what's that? how many times must I reboot my router?) . Been with Axxess for about 7 years and they keep getting worst. If there was an option to have my account cancelled immediately and not wait till end of march, I would be very happy with that!
