WORST SERVICE IN THE WORLD

Iv been client of Axxess for about two months now. Since started i had a problem whereby i could not send email to anyone but i could receive email. I made countless of calls to their poor excuse for a customer service centre were there staff do not know what they are doing. I was given a different story each time. Two days ago i spoke to Joanne who told me that Axxess certification is blacklisted thats why i cannot send email, being irate i demanded to speak to a manager. I eventually spoke to manager brad who told everything would be resolved and in 24hrs he will give a call to make sure the problem was resolved and thats right you guessed it im still waiting on manager brads call and my problem is still not resolved. The people at axxess dont know anything about customer service. Its the worst in the world. Staff are poorly trained and not knowledgeable in the least. Its been a nightmare two months with this so called internet service provider called Axxess who are at 185 Cape Road, Mill Park, Port Elizabeth. My advice dont ever think of using them they suck in every department