Worst service ever received!!

<p>We have recently moved (and you know how stressful that can be). We realised we needed to move our ADSL and Telkom line so we went into Telkom at the end of April to transfer our line and received absolutely wonderful service. They informed us that we need to also notify Axxess, which we did, but only got a response more than a week later. The Telkom technician came out as soon as we moved in and assisted us with the line. Axxess however failed to update our ADSL line to the new number we were assigned with. We pay Axxess to manage our ADSL line yet we are fighting to get a basic internet connection. We formally lodged a complaint with Axxess on the 16th of May and today, the 24th of May we sit with the same problem...no internet. We have spoken to 2 supervisors and we have absolutely zero feedback from Axxess with rude supervisors and arrogant support staff. We are now at our wits end and will initiate ended my subscription with Axxess tomorrow!</p>