Worst service Ever.

I decided to go with Axxess when I changed my service provider. I can't begin to tell u I how regret that decision. They need to train their consultants. I foned them about 6times on Friday the 12th of November only to be told after the 5th phone call that their was a outstanding balance. What Axxess don't tell u is that u have to pay the pro rata fee before they will connect u to the Fibre. I am sitting with a high phone bill because of their stupidity. I am totally disgusted with Axxess. We were the entire weekend without Fibre after their consultant told us that it wud take 2 to 3 minutes for payment to reflect. On Saturday my daughter Wendy called them again and I myself called them. They asked us to send proof of payment for the 2nd time. All to no avail. Office hours mon - Friday. On Monday our Fibre was connected. I can't wait for the 6months to be over so that I can leave them. I had a weekend of hell thanks to AXXESS.