Worst Service EVER!

<p>Account DCSA, At 11:15 today I called hosting support and asked them to accept a request for a domain i am transferring out to another provider. The person promised me that it was done. Now on a bad day it might take 2 hours to get the domain transferred, but no, not today. By 17:00 it was still not done. I have just transferred another domain from another provider and this took only 15 min. the site is already up and running, so the registry isnt too busy.</p> <p> </p> <p>Long story short, Im sure the request was not accepted as promissed. I called Axxess and asked someone to just click the Accept button again and was informed that the person who answered does not work in hosting support and will not click the accept button. He made it clear that he can see the email, he has access to it, but refuses to click the button.</p> <p> </p> <p>I have been with you guys for years and never have I had this kind of bad service from you. Your servers are overloaded these days, hence the move of domains.</p> <p> </p> <p>You guys better shape up... Just like Afrihost back in the days when they won all the awards... Their heads got bigger and they lost 1000's of clients... You know what I am talking about.. You are going exactly the same route, which is so sad cause I really used to like your company.</p> <p> </p> <p> </p>