Worst Service!

Phoned axxess on the 19/03/2021, spoken to Seelan Jean-pierre that gave me every excuse in the book not to help with fibre that is not working. Then logged a ticket on the 19/03/2021 11am, and guess what, fibre is still not working on the 25/03/2021. Have asked for updates on open ticket but no response from axxess for days now. There service is the worst I have experienced in a very very long time.