Worst service and attitude from staff

Absolutely worst service I have received in years. I have had all. My business, personal and customer accounts with axxess for many years. While asking for assistance for many days due to not just one service but multiple services being down, I got laughed at by a support technician name Zinkle and **** to by another support technician Wandile, this guy claimed to be a manager but is listed as a support technician. I'm still waiting for a call back or ref number. You take your service and stick where the sun don't shine. I am in process of moving all mine and my customers away from axxess. Jo-Ann, who is supposed to be a general manager just doesn't take any calls. From the ISP they were a few years ago. I would be ashamed if I was the GM for axxess. What they didn't realize is that I have 11 accounts active with axxess. They have lost 11 clients.