GB
Graham B

1 reviews | Active since Mar 2020

16 Mar 2020, 14:21

!!! - Worst ISP I have every used - !!!

The worst experience ever!!!

Ask to cancel subscriptions on the 30 March as we are moving (this was on the 13th March when I requested it), next thing I know they have released my line to Telkom, we have had no internet for a week and we work from home when I phone the help centre and queried the problem, they proceeded to blame Telkom.

I then spend hours on the phone trying to deal with the call centre agents who know nothing about nothing. I repeatedly asked to speak to a more senior adviser but instead get put on hold for 20-30 minutes at a time.

THE worst company/service I have ever experienced.

!!!! - DO NOT USE THEM - !!!!

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