Worst ISP ever!

I have app**** for a new fibre connection via Axxess Dsl. Openserve installed the service on 23/5/2019. Since 13:00 yesterday I tried everything in my power to get this service activated. I sent them 14 emails and only got a response from them last night stating that I had a outstanding invoice of R346-00. I have not even received any service and I have an outstanding invoice. They advertise that you get installation and router for free when signing up with them. I did not have any connectivity and live 32 km from the nearest atm or bank. I asked the call centre to allow me to connect and pay the invoice of R346:00. He said he would give me 15 min. Up to date I could not connect to the internet. Out of frustration I cancelled my non existing service. without delay I was billed for all costs and had to pay up to end of June. Without any service I had to drive 32 km to town this morning and made payment of the R346:00. This was for the outstanding service invoice up until end may 2019. I sent them proof of payment. Still no service. Their “free” installation and router turned out not to be free. I phoned the accounts department to ask them to remove those payments as I just want some service. Now I keep on getting an invoice for a router at R252.00. They apparently have the policy of f@ck the client get money. I received a credit note for the installation costs and the activation fee but they charge me for the router. I know now I will not get any service unless I pay for the router. I want to warn anyone thinking of using Axxess as a provider. Be aware you are just a number and they feel Zero for their clients. I am a new client without any service but lots of outstanding invoices. Beware!