Worst Fibre Service Provider

I am canceling due to lack of service. On 2nd May 2022, I had notified Axxess of a problem with my internet access. I did not have 2.4Ghz access at all. After many conversations with the technical department. On 23rd May I was notified that my router will need to be tested. I arranged for collection on 1st June 2022, router was only collected on 5th June. I then received NEW router on 10 June 2022, as old router was found to be faulty but then a new internet connectivity problem arose. I only got an internet connection on 22 June 2022, after more back and forth conversations with technicians. 4 days later, I don't have internet access again. The Axxess team is not able to resolve my internet connectivity problems in a timely manner, so I am canceling my services.