Went from awesome to zero real quick ...

I have been without internet since 04:30 Sunday morning . Now under "My Services " i'm told " You currently have no active services to display. Click 'Buy Services' to get started!" My DSL package was scheduled till 30 April 2024 ? You even billed me for April - R460 ? That WAS PAID - proof of payment send ! Simply unacceptable . I have been a Axxess client for 5 years - and this is how you treat me ?